Privacy Policy
Last updated: December 2025
Introduction
We respect our users' privacy and are committed to safeguarding it while using TwinklePod.com. This Privacy Policy describes our information practices for families using our personalized children's story platform.
A. Information We Collect
1. Account Information
When you create an account, we collect your email address and information about child profiles you create.
2. Usage Data
We automatically collect information about how you use our Website, including reading progress, story preferences, and interaction data.
3. Log Files
Our servers collect IP addresses, browser type, device information, referring pages, and timestamps.
4. Cookies
We use cookies to maintain your session, remember preferences, and analyze site usage.
B. How We Use Information
- Service Provision: To provide personalized stories, track reading progress, and maintain your account
- Improvement: To analyze usage patterns and improve our Website and services
- Communication: To send service-related communications and, with your consent, newsletters
- Legal Compliance: To comply with legal obligations and protect our rights
C. Information Sharing
No Sale: We never sell your personal information to third parties.
Service Providers: We may share information with trusted service providers who assist in operating our Website, subject to confidentiality agreements.
Legal Requirements: We may disclose information when required by law or to protect our rights and safety.
D. Advertising and Analytics
1. Google AdSense
We use Google AdSense to display advertisements. Google may use cookies to show ads based on your visits to this and other websites.
2. Analytics
We use analytics services to understand how our Website is used. These services may collect information about your visits.
3. Cookies
We use both session cookies (expire when you close your browser) and persistent cookies (remain until deleted or expired).
E. Your Rights
- Access and Correction: You can access and correct your account information through your profile settings
- Data Deletion: You can request deletion of your account and associated data by contacting us
- Opt-Out: You can opt out of non-essential communications and certain data collection practices
F. Children's Privacy (COPPA Compliance)
1. Age Restrictions
Our service is intended for use by adults. Children under 13 should only use the service under parental supervision.
2. Parental Consent
We require parental consent for any personal information collection from children under 13.
3. Limited Collection
We collect only information necessary to provide our service and do not require children to provide more information than necessary.
4. Parental Rights
Parents can review, delete, or refuse further collection of their child's information by contacting us.
G. GDPR Rights (For EU Residents)
If you reside in the European Union, you have additional rights under GDPR:
- Right to Access: Request copies of your personal data
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your data
- Right to Restrict Processing: Request limitation of data processing
- Right to Data Portability: Request transfer of your data
- Right to Object: Object to certain types of processing
To exercise these rights, contact us at privacy@twinklepod.com.
H. Data Security
We implement appropriate security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure.
I. Data Retention
We retain your information only as long as necessary to provide our services and comply with legal obligations. Account data is deleted within 30 days of account closure.
Contact Information
For privacy-related questions or requests, contact us at:
Privacy: privacy@twinklepod.com
General: hello@twinklepod.com
We respond to all privacy inquiries within 72 hours.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by email or through our Website.