Contact Us
Get in Touch
We'd love to hear from you! Whether you have questions, feedback, or just want to share how TwinklePod has impacted your family, we're here to help.
General Inquiries
nabitullc+hello@gmail.com
For general questions, feedback, and information about TwinklePod
Customer Support
nabitullc+support@gmail.com
For technical issues, account problems, and platform assistance
Privacy & Data
nabitullc+privacy@gmail.com
For privacy questions, data requests, and GDPR/COPPA inquiries
Copyright & Legal
nabitullc+copyright@gmail.com
For copyright concerns, DMCA notices, and intellectual property matters
Licensing & Partnerships
nabitullc+licensing@gmail.com
For business partnerships, licensing opportunities, and commercial inquiries
Press & Media
nabitullc+press@gmail.com
For media inquiries, press releases, and interview requests
Response Times
- • Support requests: Within 24 hours
- • General inquiries: Within 48 hours
- • Privacy/Legal matters: Within 72 hours
- • Partnership inquiries: Within 1 week
Frequently Asked Questions
How do I create an account?
Click "Login" in the top right, then "Sign Up" to create a parent account. You can then add child profiles for personalized reading experiences.
Are the stories free?
Yes! All stories are currently free to read. We may introduce premium features in the future, but our core story collection will remain accessible.
What ages are the stories for?
Our stories are designed for children ages 3-12, with content personalized for different developmental stages and interests.
How are stories personalized?
Stories feature your child as the main character and are tailored based on their age, interests, and preferences you set in their profile.
Is my child's data safe?
Absolutely. We're COPPA and GDPR compliant, use industry-standard security, and never share personal information with third parties.
Can I delete my account?
Yes, you can request account deletion by emailing privacy@twinklepod.com. We'll remove all your data within 30 days.
Still have questions?
We're here to help! Send us an email and we'll get back to you as soon as possible.
Send us an emailOur Commitment
At TwinklePod, we value every member of our community. When you contact us, you can expect:
- Respectful Communication: Professional, friendly responses
- Timely Replies: Quick acknowledgment and resolution
- Privacy Protection: Secure handling of your information
- Helpful Solutions: Genuine effort to address your needs
We're here to help make your TwinklePod experience magical!